The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy & Clean!
“The room was spacious and impeccably clean, providing a comfortable retreat after a long day.” view full review
Delicious Breakfast!
“The breakfast spread was delightful, featuring a great variety of hot and cold options, ensuring a hearty start to the day.” view full review
Excellent Shower!
“The stand-up shower was fantastic, with consistent hot water and user-friendly controls that made showering a breeze.” view full review
Cozy Library Lounge!
“The lovely library lounge was a perfect space to unwind, with plenty of books and games available for a relaxing afternoon.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Private beach
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Wind surfing
Canoeing
Hiking
Horseback riding
Fishing
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Game room
Spa & Leisure
Beach access
Sun terrace
Leisure/ TV room
Room features
Heating
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Main Street, Castletown,
Castletown (Highland),
United Kingdom,
00000,
Highlands
Map view
Main Street, Castletown,
Castletown (Highland),
United Kingdom,
00000,
Highlands
City landmarks
Beach
Dunnet Bay Beach
3.1
km
Museum
Mary Ann's Cottage
4.0
km
Dunnet Pavillion
Seadrift Visitor Centre
4.3
km
Nearby
Castlehill Heritage Centre Harbour Road
Castlehill Heritage Centre
230 m
Restaurants
Castletown Chip Shop
360 m
Mackay Street Castletown
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly Staff
Great Location
Room Temperature Control
Limited Buffet Quality
7.6/10
Very good
Rooms
7.6
Location
7.8
Service
8.8
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
4/5
based on 326 reviews
8.5
8.5/10 based on 1131 reviews
#1 of 1 hotels in Castletown based on Tripadvisor
Richard
United States,
April
2024
7.4/10
I couldn't have asked for a better location for my stay, right in Castletown and ideal for catching the early ferry to Orkney. The room was cozy and had all the essentials, but a bit stuffy due to the difficulty in adjusting the heated towel rail. The friendly service made me feel so welcomed, even though I could sense some dissatisfaction about the room rates. The dining experience was decent with a buffet offering a wide selection of dishes to choose from. Overall, a pleasant stay with a few minor inconveniences.
Rooms
7.0
The room was nice and comfortable with all the necessary amenities, but the temperature control of the heated towel rail was a bit tricky, leading to the room feeling stuffy.
Service
8.0
The staff was fantastic and very attentive, always ready to assist with a friendly attitude, though there seemed to be some discontent with the room rates.
Location
9.0
Dining
6.0
The dining experience started promisingly with a variety of options at the buffet, but there were some limitations in the overall quality of the food served.
Facilities
7.0
The facilities were sufficient and met my needs during the stay, providing the essential services required for a comfortable visit.
Friendly Staff
Room Temperature Control
William
United States,
December
2023
7.8/10
I had a mixed experience at the hotel. The rooms were a little old and dingy, but they were warm, clean, and tidy thanks to the hard work of the cleaning staff. The breakfast was fantastic, and the dinners were simply top-notch. However, being located on the junction of a busy road was a downside.
Rooms
7.0
The rooms, although a bit old and dingy, were warm, clean, and tidy. The credit goes to the hardworking cleaning lady.
Service
9.0
The service was ever so welcoming and pleasant. The staff were very helpful, friendly, chatty, and accommodating.
Location
7.0
The location was also perfect, not too far from John O'Groats and with a beach nearby. However, being on the junction of a busy road was a drawback.
Dining
8.0
The meals appeared to be cooked early and kept warm, but they were very good and set me up for the day. The early dining time was convenient for catching ferries.
Facilities
8.0
The facilities were good overall.
Fantastic breakfast
Old rooms
Steven
United Kingdom,
July
2023
8.2/10
I couldn't have asked for a better spot to stay. The hotel is literally on the entrance, but surprisingly very noisy. The room was incredibly comfortable, although a bit small, it was well laid out. Being at the top of the stairs was ideal for me.
Rooms
8.0
The room was very comfortable and well laid out, despite the noise from the entrance.
Service
9.0
The staff was super friendly and took great care of me.
Location
7.0
The hotel's location was perfect for my needs, although the smokey smell outside the bathroom was a bit of a drawback.
Dining
8.0
The dining experience was really good, even the fresh fruit and yogurt were delicious.
Facilities
9.0
The hotel had great facilities overall.
E.
United Kingdom,
July
2023
7.4/10
The hotel room was very comfortable and of high standard, perfect for us and our dog, although it was obviously used by couples with dogs before. The location was great for what we needed, although we could hear people walking past at night. The service was excellent, with friendly staff who quickly attended to our needs, even moving us to a quieter room upon request. The dining experience was a bit of a letdown due to limited staff and food not being promptly replaced. Overall, a comfortable stay with friendly service and some minor inconveniences.
Rooms
8.0
The room was very comfortable and suitable for us and our dog.
Service
9.0
The staff were very friendly and accommodating.
Location
7.0
The location was convenient for our needs, although a bit noisy at times.
Dining
6.0
The dining experience had some shortcomings with limited staff and food items not promptly replaced.
Facilities
7.0
The facilities were sufficient for our stay.
Sally
United Kingdom,
May
2023
8.2/10
I arrived after a long journey from Manchester and was delighted to be able to check in at 14:00. The room was spotlessly clean with robes and toiletries provided, creating a pleasant atmosphere. The adjacent pub added to the overall experience. However, there was a faint smokey smell coming from outside the bathroom during the evening and the next morning.
Rooms
8.0
The room at the bottom of the stairs was clean and well-equipped with robes and toiletries.
Service
9.0
The staff went out of their way to be friendly and helpful, especially ensuring we had a meal after a day trip to Orkney. Their attentiveness and hard work, including providing breakfast during a blackout, were exceptional.
Location
9.0
The location was excellent, close to a lovely dog-walk, an old Caithness stone quarry, and a sandy beach. Only a 10-minute drive from Thurso where you can find amenities.
Dining
7.0
The dining experience varied from a let-down link sausage to plentiful and delicious buffet options. However, the Thai food was a highlight.
Facilities
The hotel offers a range of services like room service, car hire, dry cleaning, and housekeeping.
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